Law Roach Praises 'Good Customer Service' After Hotel Employee Helps Him with 'Midnight' Wardrobe Malfunction

Law Roach Praises 'Good Customer Service' After Hotel Employee Helps Him with 'Midnight' Wardrobe MalfunctionNew Foto - Law Roach Praises 'Good Customer Service' After Hotel Employee Helps Him with 'Midnight' Wardrobe Malfunction

Law Roach/Instagram Law Roachdoesn't spare any expense when it comes to recognizing good customer service. The stylist shared on Instagram on Monday, May 12, his love and appreciation for The Dominick Hotel in SoHo, New York. In the carousel post, Roach first poses in front of a full body mirror at the hotel, wearing a robe embroidered with his name — as well as The Dominick Hotel — in luxurious red lettering. Law Roach/Instagram The second slide in the carousel featured a less glamorous setting. While inside his room, Roach films a Dominick Hotel employee in a blue suit and red tie, helping him get his cowboy boots off of his feet. The shoe —Christian Louboutin's Kennywood Alta 75 mm high bootsin black nappa leather, which retails for $4,490 as a complete set — was so stuck that the employee's face was glistening with sweat while trying to remove it from Roach's foot. The employee's face wasn't the only thing that glistened as it caught the light. The Louboutin boot contained several gold metallic stars and pointed stud details that sparkled in the flash of the stylist's phone camera. Never miss a story — sign up forPEOPLE's free daily newsletterto stay up-to-date on the best of what PEOPLE has to offer, from celebrity news to compelling human interest stories. Though the hotel employee appeared visibly worked up from attempting to remove the boot from Roach's foot, the 46-year-old didn't seem too bothered. Law Roach/Instagram "This is the type of service you get at The Dominick," he said while keeping the camera on the employee. "It's almost midnight and my boots are stuck. This is what good customer service is, guys. This is why I stay at The Dominick." The video notably cut off before the boot was removed. "I book because of the MIRROR... but I stay for the SERVICE I love my home hotel @thedominickhotel," Roach captioned his post. View this post on Instagram A post shared by Law Roach (@luxurylaw) Fans of the stylist thought the boot ordeal was hilarious. "My boy was SWEATINGGG and inflamed in slide two omg veins bout to POP," beauty influencer Jackie Aina wrote in the comments section. The PEOPLE Appis now available in the Apple App Store! Download it now for the most binge-worthy celeb content, exclusive video clips, astrology updates and more! "Ok hear us out: a lil Vaseline could've slid you out of there idk," the Vaseline official account added, while another user joked, "it has been reported he is STILL tugging the boot." Vaseline's comment under Roach's post isn't unwarranted — the stylist partnered with the brand ahead ofthe 2025 Met Galaand revealed thathe uses the product to help him easily slide into shoes. Michael Loccisano/GA/The Hollywood Reporter via Getty "We buy these shoes and they seem to fit perfectly in the store, but for some reason you get them home … [and] you can't get them on," he added, calling it one of his "funniest hacks." Read the original article onPeople

 

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